ZERO tolerance on Animal rights violations
The planet belong to all of living beings. Humans are part of the world and not there to rule over animals and resources. The true beauty of Sri Lanka includes its animals and nature. Violating the rights and freedoms of those animals will not help us preserve that true beauty and experience it.
As a responsible travel agency we adhere to a strict policy on animal rights. Therefore, our tour packages does not include all types of animal rides including elephant ride, hunting tours, fishing expeditions, animal zoos.
SAFETY AND SECURITY
Many national governments provide updated advice on safety issues for international travelers. We recommend that you check your government’s advice for their latest travel information before departure. We strongly recommend the use of a neck wallet or money belt while traveling for the safe keeping of your passport, air tickets, travelers’ cheques, cash and other valuable items.
Leave your valuable jewelry at home – you won’t need it while travelling. Most hotels have safety deposit boxes, which is the most secure way for storing your valuables. A lock is recommended for securing your luggage.
When travelling on a group trip, please note that your group leader has the authority to amend or cancel any part of the trip itinerary if deemed necessary due to safety concerns. Our company representative or guide will accompany you on all included activities. During your trip you will have some free time to pursue your own interests, relax and explore at your leisure. While your tour guide will assist you with options available in a given location, please note that the safety standards of all activities organised by third parties are maintained by them and you may take part in them at your own risk. Please use your own good judgement when selecting an activity in your free time. Although the cities visited on tour are generally safe during the day, there can be risks to wander through any major city at night. We recommend to stay in small groups and to take taxis to and from restaurants or during night time excursions. Water based activities have an element of danger and excitement built into them. We recommend only participating in water-based activities when accompanied by a guide(s). We make every reasonable effort to ensure the fun and adventurous elements of any water-based activities have a balanced approach to safety. Keep in mind that different operators have varying degrees of operating standards. It is our policy not to allow our representatives to make arrangements on your behalf for water based activities that are not accompanied by guide(s). Swimming, including snorkeling, is always at your own risk. Read more about travel safety for ways to further enhance your personal safety while traveling.
A COUPLE OF RULES
Due to legal complications we expect you to not use or possess any illegal drugs during the tour. It may bring trouble not only to you, but also to the entire group.
Our tour packages do not include the insurance. We however highly recommend you to get a travel insurance. Upon your request we can advise you on getting one.
The police emergency number is 119. Our national emergency numbers will work 24*7. You will be provided the number of your guide or driver who will come to pick you up before departure.
Airport transfers are included in the price as part of the tour. However please note that you have to notify us at least 2 days in advance if your flight plan has been changed and we will try our best to accommodate you.
- It is not possible to cancel any booking after making the payment. Therefore, there will be no refunding. However we will do our best to cater you on different dates subject to availability and cost differences.
- We provide many optional and value added services for free. However some options will not be free. You must check the itinerary for further information.
- The official check-in time at all hotels is 12:00 hrs and check-out time at all hotels is 11:00 hrs.
- We will make every effort that wildlife safaris are safe for our travelers. However the clients take the ultimate responsibility. Special wildlife safari vehicles come with the most basic insurance covers and might not cover your medical costs.
- The vehicles used in transport during the itinerary may include more comprehensive insurance coverage.